Privacy Policy

1. Introduction

Southern California Food Inc. (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a contact form, or communicate with us via phone, email, or text message (SMS).

2. Information We Collect

We may collect the following information when you interact with us:

• Contact information: Company name, email address, phone number
• Inquiry details: Product interest selections, messages you send us
• Communication records: SMS messages sent to our business number, email correspondence
• Technical data: IP address, browser type, and referring page (collected automatically for security and analytics)

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries about our products and services
• Send transactional messages related to your inquiry (e.g., confirmation of receipt, follow-up responses)
• Provide product information, pricing, and wholesale ordering details you requested
• Improve our website and customer service
• Prevent fraud and protect the security of our systems

4. SMS/Text Messaging

When you send a text message to our business number, you consent to receive a reply. We may send you:

• An automated acknowledgment confirming receipt of your message
• Follow-up responses from our team regarding your inquiry

Message frequency varies based on your inquiries. Message and data rates may apply. You can stop receiving messages at any time by texting STOP. Text HELP for assistance. We do not send marketing or promotional messages via SMS.

5. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service providers: We use third-party services (e.g., email delivery, SMS messaging) to facilitate our communications. These providers only access your data to perform services on our behalf.
• Legal requirements: We may disclose your information if required by law, regulation, or legal process.

6. Data Retention

We retain your contact information and inquiry records for as long as necessary to fulfill the purpose for which it was collected, typically no longer than 3 years from the date of last interaction.

7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information. However, no method of transmission over the Internet or electronic storage is completely secure.

8. Your Rights

You may:

• Request access to the personal information we hold about you
• Request correction or deletion of your information
• Opt out of SMS communications by texting STOP

To exercise these rights, contact us at scfinc442@gmail.com or call (626) 442-9998.

9. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). You may request disclosure of the categories and specific pieces of personal information we have collected. Contact us using the information above to make a request.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.

11. Contact Us

If you have questions about this Privacy Policy, contact us at:

Southern California Food Inc.
9715 Alpaca St, South El Monte, CA 91733
Phone: (626) 442-9998
Email: scfinc442@gmail.com